Shipping policy

Shipping & Delivery Policy

At KukaLumi, we are committed to delivering your order of Skirts, Jeans & Pants, and T-Shirts & Tops in a timely and reliable manner. Please review our shipping policy below for details on how we process and deliver your purchases.

Shipping Method

We offer a single, standard shipping option for all orders placed on KukaLumi. This method ensures your items are carefully packed and dispatched from our warehouse to your provided address.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email confirmation once your order has been shipped.

Delivery Time

Standard shipping delivery times vary depending on your location. Generally, you can expect your package to arrive within 5–10 business days after dispatch. Please note that delivery to remote or rural areas may require additional time.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and the total weight of your order. Please note that KukaLumi does not offer free shipping at this time. All applicable shipping charges will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email at [email protected]. You can use this tracking number to monitor the status of your delivery through our carrier’s website.

Delivery Address

Please ensure that your shipping address is accurate and complete at the time of purchase. KukaLumi is not responsible for delays or losses caused by incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at [email protected] with your order number and details. We will work with the carrier to resolve the issue as quickly as possible.

International Shipping

Currently, KukaLumi ships to select international destinations. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Delivery times for international orders may vary.

Contact Us

If you have any questions regarding our shipping policy, please reach out to us via email at [email protected]. Our team is happy to assist you.